Policies

Best Gardening Supplies
Privacy, Shipping, Billing, Return Policy, Terms of Use, and Contact

Best Gardening Supplies is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.

We may periodically send you e-mail announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.

No Sharing of Personal Information
Best Gardening Supplies never sells, rents, leases or exchanges your personal information with other organizations. Best Gardening Supplies assures you that the identity of all who contact us through this Web site will be kept confidential

Security
Best Gardening Supplies is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Best Gardening Supplies uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted Best Gardening Supplies employees who have been specially trained in processing this information.

Cookies
From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.

Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.

Shipping Policy
Most orders are shipped within 3 business days. All orders are shipped via UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach its destination. Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order to reach its destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. Please include a complete street address for all orders.

Billing Policy
We accept Visa and MasterCard. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars.

Return Policy
Bestgardeningsupplies.com offers 100% customer satisfaction with a 60 day return policy. Customers are responsible for shipping charges to return products. All returned merchandise must be in the Best Gardening Supplies packaging and in good condition. Any damaged merchandise must be directed to the delivery carrier.

Account policy
Best Gardening Supplies reserves the right to de-activate or remove any user accounts provided at www.bestgardeningsupplies.com without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.

Contacting Us
If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 1-866-434-4799 during normal office hours (8am - 5pm CST).

Our mailing address is:

1809 West Reno

Broken Arrow , OK 74011